Guide

Set your usual settings

Choose the length, cancel rule, work days, invoicing, payment method, payment terms, invite and note settings you use most, so each form opens on them.

For tutors. Updated October 2026.

Where to find it

On a phone
Settings (tap your initials), then Sessions, Money or Parents
On a computer
Settings, then Sessions, Money or Parents

Steps

  1. In Sessions, choose your Usual length under New sessions.

    Each choice saves as soon as you pick it, and Saved shows beside the title.

  2. Under When a family cancels late, choose Charge the session, Don't charge or Ask me each time.

    It decides which button comes first when you cancel a session late. See Cancel a session.

  3. Under Calendar, tap the Work days you teach. Leave Same hours every day on and set the Hours, or turn it off to give each day its own.

    Your phone's calendar fits these hours and shades the rest. A session at any time still shows. See Use the calendar.

  4. In Money, under Invoices for new families, choose Manual or Automatic and How sessions are listed. For Automatic, also choose How often and whether to Auto-send.

    New families and independent students start with these. Families you already have keep their own, and the line under it says how many invoice differently.

  5. Under Getting paid, choose a method under Families usually pay by.

    Record payment and a new invoice's Paid start on it, and Completed & paid records it.

  6. Under Invoices are due, choose Same day, 7 days, 14 days or 30 days.

    Every new invoice is due that many days after its date, Completed & paid and automatic ones too. After that, what's left to pay shows as overdue, for you and in the portal.

  7. In Parents, under Invite parents by, choose WhatsApp link or Email.

    A family's Portal access offers that way first, and so does an adult learner's. The other ways, By phone included, stay under Other ways to invite.

  8. Under Session notes, choose Private or Shared under New notes start.

  9. Optional: If you use report cards, choose the language under Share messages in.

Good to know

  • A form shows your usual choice as one line, for example 1 h 30 min, AED 330. Press Change for this session to change it for this one only. A new invoice's line reads like Dated today, due Oct 14, listed by student.
  • Change the default in Settings in that line opens Settings in a new tab, so nothing you typed is lost.
  • A student whose weekly sessions all share one length starts at that length, not at your usual one.
  • Changing a setting never changes sessions, notes, payments or invoices you already have. An invoice you've saved keeps its due date. It only applies to what you add next.
  • A family's page says whether it follows your defaults, for example Your defaults: you make each invoice, listed by student. One that doesn't offers Use my defaults.
  • Until you choose, Tutello works as it always has: 1 h, every day 8:00 to 22:00 with nothing shaded, cash, invoices you make yourself listed by student, invoices due in 7 days, private notes, both cancel choices shown the same, and Invite by email first only for a parent whose email you have.
  • Work days only change what your calendar and Today on your dashboard show. Invoices, weekly sessions and what parents see never depend on them.
  • The set-up after you sign up asks for these too, one screen each. Afterwards you change them here.

Related

Still stuck? Email support@tutello.ae.