Mark a session completed
Record that a session happened and how long it took; it's charged for the minutes you taught.
For tutors. Updated October 2026.
Where to find it
Calendar, then the session
Today's sessions open from your dashboard too, and Mark in the To do card opens the oldest one you haven't marked.
Before you start
The session has started, or starts within the hour.
Steps
Open the session.
Under Status, choose Completed.
Actual duration appears, showing the booked minutes in grey.

Optional: If it ran shorter or longer, type the minutes you taught in Actual duration.
Total follows: the minutes times the session's rate.
Optional: Add a note, and choose Private or Shared. See Keep notes private or share them.
Press Save changes.
The session turns green and counts as earned.
An example
Lucas's Chemistry session was booked for 1 h 30 min at AED 200 an hour, but he left after 75 minutes. Type 75 in Actual duration:
- Booked, 1 h 30 min
- AED 300
- Taught, 1 h 15 min
- AED 250
What happens next
- The session counts in Earned and To invoice for AED 250.
- It's already ticked in the family's next new invoice, and automatic invoices include it.
What parents see
- Their portal's schedule shows the session as Completed. On the invoice it reads 1 h 15 min, AED 250.
Good to know
- Leave Actual duration empty and the session is charged for the booked length.
- Paid for in cash at the end? Choose Completed & paid instead, and the invoice and the payment are saved with it: see Completed & paid.
- Marked by mistake? Choose Scheduled and press Save changes.
- To turn a completed session into a cancellation or a no-show, set it back to Scheduled and save it first, then use Cancel session or Mark no-show.
- A past session you haven't marked isn't earned yet. On the day, Today on your dashboard shows it as Not marked; after that, the To do card counts it.
- Adding a session that already happened? Choose Completed before you press Add session.
- While you use report cards, the same panel asks what you covered, and on Detailed how it went: see Note progress after a session. It's optional and never changes the price.
If something's not right
"This session hasn't started yet. Mark it completed once it starts."
A session can be marked from an hour before it starts. Come back to it then.
Status can't be changed.
The session is on an invoice, named under Total. Cancel the invoice, change the session, then invoice it again.
Related
Still stuck? Email support@tutello.ae.