Mark an invoice paid as you create it

When the family or student has already paid, save the invoice and its payment together in one step.

For tutors. Updated October 2026.

Where to find it

On a phone: Billing, then New invoice
On a computer: Invoices, then New invoice

Invoice now on a family's or student's page starts the same invoice.

Before you start

They paid the whole total. If they paid part of it, save the invoice without Paid and record the part payment afterwards.

Steps

Choose the family or student and tick the sessions, as for any new invoice.
Press Save.
Review invoice opens with the total.
Switch on Paid.
Its line, such as Record the full AED 250 as received, says what it records: always the whole total.
Under Method, choose Cash, Bank transfer, Card, Cheque or Other.
Cash is chosen to start with.
Check Date received: the day you were paid. It starts on the invoice date and can't be later than today.
Optional: In Reference, add the transfer or receipt number.
Press Save.
The invoice gets its number and reads Paid, and its payment is in Payments. Both are saved together, or neither is.

An example

Dana Haddad, an adult learner, paid AED 250 in cash for her session of 16 September. You invoice that session and switch on Paid with Cash. Review invoice shows:

Dana Haddad, 1 session: AED 250
Total: AED 250

"Record the full AED 250 as received"

What happens next

On your dashboard, To invoice goes from AED 1,850 to AED 1,600, Invoiced from AED 4,190.50 to AED 4,440.50 and Paid from AED 2,360 to AED 2,610. Earned and Unpaid stay the same.
On the Simple dashboard, Paid goes up by AED 250 and Unpaid goes down by the same.
Dana's Balance due goes from AED 250 to AED 0.

What parents see

In Billing, the invoice shows Paid, and the payment is in their payment history.
The invoice and its PDF show Total, Paid as of the day and Left to pay, AED 0.
Nothing is sent to them. If you share it, the message is a receipt: Receipt for invoice INV-2026-0007 from Rania Khalil Tutoring: AED 250, paid 30 Sep 2026.

Good to know

Paid is only on Save. A draft can't carry a payment.
If they already have money received without an invoice, a note under Paid says so: Paid records a new payment. To count that money toward this invoice instead, switch Paid off and save.
An invoice with a total of 0 has nothing to pay, so Paid isn't offered. It's saved as Paid by itself.
For one session paid for in cash on the day, Completed & paid does the same from the calendar.
A payment can't be edited. If the method or date is wrong, delete it and record it again. Until you do, the invoice reads Issued.

If something's not right

"Choose today or an earlier day."

Date received is later than today. Choose the day the money reached you.

"Totals changed. Refresh and try again."

A session's total changed while the page was open, so nothing was saved: no invoice and no payment. Refresh, check the total, and save again.

Still stuck? Email support@tutello.ae.