Guide

Record a part payment

When a family pays in instalments, each payment lowers what's left to pay on the invoice.

For tutors. Updated October 2026.

Where to find it

On a phone
Billing, then the invoice, then Record payment
On a computer
Invoices, then the invoice, then Record payment

Steps

  1. Open the invoice and press Record payment.

    It opens with that invoice ticked and Amount filled in with what's left to pay.

  2. In Amount, type what the family paid this time.

    How it's split shows what will be left to pay on the invoice.

  3. Choose the Date received and the Method.

  4. Press Record payment.

    You're back on the invoice, which now reads Partly paid.

    Invoice INV-2026-0002 with AED 1,000 paid and AED 290 left to pay, and the bank transfer of 27 Sep under Payments.
  5. When the next instalment comes in, press Record payment on the invoice again. It's filled in with what's left.

An example

INV-2026-0002 for the Al Mansouri family is AED 1,290. Huda paid AED 1,000 of it in September:

Total
AED 1,290
Received
AED 1,000
Left to pay
AED 290
"Leaves AED 290 to pay on INV-2026-0002."

What happens next

  • The invoice reads Partly paid. Its Payments card shows what's been received and what's left to pay.
  • On your dashboard, the Unpaid list shows the invoice with what's left and how much of it has been received.
  • When the payments cover the whole invoice, it turns Paid and Record payment goes away.

What parents see

  • In Billing, the invoice shows Partly paid with what's left to pay.
  • The invoice and its PDF show Total, Paid as of the day and Left to pay.
  • If you share it, the message says what's left to pay and how much has been paid so far.

Good to know

If something's not right

Record payment isn't on the invoice.

Nothing is left to pay on it. If it reads Paid by mistake, delete the payment that paid it. A draft has no Record payment: press Save first.

It says the invoice was marked paid but money isn't recorded.

It was marked paid before its money was recorded. Press Mark unpaid, then record each payment as it came in.

Still stuck? Email support@tutello.ae.