Download all your data

Every record in your account as CSV files you can open in a spreadsheet, on every plan and after it ends.

For tutors. Updated October 2026.

Where to find it

On a phone: Settings (tap your initials), then Profile, then Legal & your data
On a computer: Settings, then Profile, then Legal & your data

In Legal & your data, press Download all my data.
Read the note: the file holds personal details about your families, so keep it somewhere safe.
Press Download.
Tutello prepares a ZIP file and your browser saves it.
Open the ZIP. Each CSV file opens in Excel, Numbers or Google Sheets.

You get your families, students, sessions, invoices, invoice lines, payments, weekly schedules, portal access and saved Insights views.
It works on every plan, during your trial and after your trial or plan ends.
Deleted invoices are in the invoices file with the day you deleted them, so every invoice number is accounted for.
Session times are in your own timezone.
Report cards come as files of their own: every card with your words, each published version, the topic lists, the progress noted on sessions and test scores. Each student's level is in the students file.
For one table of figures rather than everything, use Export CSV in Explore.

Wait an hour, then download again.

Still stuck? Email support@tutello.ae.