Delete a cancelled invoice

Take a cancelled invoice off your lists for good; its number is never used again.

For tutors. Updated October 2026.

Where to find it

On a phone: Billing, then Invoices, then Cancelled, then open the invoice
On a computer: Invoices, then Cancelled

On a computer, each cancelled invoice in the list has its own Delete button.

Only a cancelled invoice can be deleted. If it's a draft, issued or paid, cancel it first.

Open the cancelled invoice and press Delete invoice.
Read the question. It says the invoice disappears from your invoices and its number won't be used again.
Press Delete invoice to confirm, or Keep it to leave it where it is.
Your invoices open on Cancelled, with a line saying the invoice was deleted.

Nothing else moves: no session, payment or figure changes. A cancelled invoice already counted in none of your figures.

The number is never given to another invoice, so your numbering keeps a gap. That's on purpose: an invoice number is never reused.
Deleting can't be undone. The invoice still appears in your data download, with the day you deleted it.
You don't have to delete cancelled invoices. Kept on the Cancelled tab, they count toward nothing.

The invoice is still a draft, issued or paid. Cancel it, then delete it.

Something was linked to it a moment ago, for example on another device. Wait a minute and try again. If it keeps happening, email support@tutello.ae.

Still stuck? Email support@tutello.ae.