Accept the portal terms
Why your portal asks you to accept its terms, and what you agree to in plain words.
For parents. Updated October 2026.
Where to find it
When you accept an invite, and on Before you continue if the terms change
Steps
Accept your tutor's invite.
Accepting means you agree to the Portal Terms and the Privacy Policy. You accept them once.
If the Portal Terms change in a way that matters, your portal opens on Before you continue. Press Portal Terms to read them.
Nothing in your portal shows until you answer.
Press Accept and continue.
Your portal opens.
Optional: Not ready? Under Not ready to accept?, press Sign out.
Nothing is recorded, and the same screen shows next time you sign in.
Good to know
- The portal is read-only. You see what your tutor records, and you can't book, move or cancel a session in it.
- A parent sees the family's schedule, shared notes, invoices, payments, balance and report cards. A student who pays for their own sessions sees the same for themselves. A student in a family sees only the schedule, shared notes and, when their tutor allows it, their own report cards.
- Tutello is free for you and never takes a payment from you. You pay your tutor the way you agreed with them.
- Your tutor decides what's recorded. If something is wrong, ask them first, then support@tutello.ae.
- Your invite is personal. Don't forward it or share your sign-in.
- Each mobile number holds one parent account. A tutor who types your number learns that it's already on Tutello and at most your name, never your email or your other tutors.
- Each tutor's information stays separate and is never combined.
- Students see the same screen when the terms change.
Related
Still stuck? Email support@tutello.ae.