One account for your mobile number

Your mobile number holds one Tutello account, and you use that same account for every tutor.

For parents. Updated October 2026.

Where to find it

Your mobile number, the first time you accept an invite

Steps

The first time you accept an invite, type Your mobile number.
Each mobile number can have only one Tutello account.
When another tutor invites you, sign in with the same email and accept.
Their schedule and billing join the same portal, kept apart from your first tutor's.

Good to know

You're asked for your mobile once. After that, accepting an invite never asks again.
Tutello ties your number to your account only when a family you join lists it as a parent's number.
A tutor who types your number learns that it's already on Tutello, and at most your name. Never your email or your other tutors.
Tutello sends no text messages and never asks you for a code.
A student can give the same mobile as a parent.
To change your mobile, email support@tutello.ae.

If something's not right

"This mobile number already has a Tutello account. Sign in with the email you used for it."

If you saw this on an invite link, press Sign in with another email and sign in with the email you used before: the link opens again. If you saw it on an invite in your portal, ask your tutor to send the invite to that email. If you share this phone with someone in your family, type your own mobile number instead.

I don't remember which email I used.

Email support@tutello.ae from an address you use. Support can look into who holds the number.

My number is held by an account that isn't mine.

Email support@tutello.ae. You're told nothing about that account, and it gets nothing from your invite.

Still stuck? Email support@tutello.ae.