If you can't sign in
Start from your tutor's invite link with the email they invited, or ask them to send the invite again.
For students. Updated October 2026.
Where to find it
The invite link your tutor sent, then tutello.ae/login every time after
Steps
Find the invite your tutor sent you, by email or in a message, and open its link.
Press Sign in to accept.
Press Continue with Google, or type your Email and press Send sign-in link, then open the link in the email.
You come back to the invite, signed in.
Press Accept invitation.
Your portal opens. Next time, sign in on tutello.ae/login with the same email.
Good to know
- Use the same email every time. Your portal belongs to the email you accepted the invite with.
- A sign-in link from the email works once and not for long. Ask for a new one if it's old.
- An invite link works for two weeks, and only once.
If something's not right
"This invite link is no longer valid"
It was already used or cancelled, or it's more than two weeks old. Ask your tutor for a new one.
"That sign-in link has expired or was already used. Request a new one below."
Type your email and press Send sign-in link again, then open the newest email.
The sign-in email doesn't arrive.
Look in your junk or spam folder. If the address was wrong, press Use a different email and type it again.
"No portal access"
This email has no portal yet. Sign out, then sign in with the email you accepted the invite with, or open the invite link again.
Tutello asks me to set up my account as a tutor.
You signed in with an email that has no invite. Sign out, open your tutor's invite link and sign in from there. Email support@tutello.ae to remove the extra account.
Related
Still stuck? Email support@tutello.ae.