Look back with Insights

Steps

1. On your dashboard, press See insights.

2. Choose a period: 30 days, 3 months or 12 months.

   Insights opens on 3 months: this month and the two before it, from the 1st. 30 days is the last 30 days, today included. Dates follow your timezone.

3. Read the first row: the five money figures for the period. Earned shows how it changed against the period before.

   A line such as + AED 750 from earlier links to older money that's still to invoice or unpaid.

   

4. Read the second row: Received, Hours, Attendance and, once three invoices have been paid within the period, Days to pay.

5. Look at the charts: Earned by month, Top students, Top families and Hours by subject.

6. Optional: Press See all students or See all families to open every row in Explore.

Good to know

• Received counts the payments dated in the period. A payment can come months after its session, so Received and Earned rarely match.
• Hours counts completed sessions only. Late cancellations and no-shows are charged but not taught, so they add no hours.
• Attendance is the share of completed sessions among every session with an outcome: completed, cancelled, cancelled late or no-show. Sessions you haven't marked are left out.
• Days to pay is the median number of days from an invoice's date to its payment.
• Until you have about a month of sessions, the charts wait and say when to come back. The figures show from the first day.
• Nothing new is saved. Insights reads the same sessions, invoices and payments as your dashboard.

If something's not right

Related

• Read your dashboard
• Explore your figures and export them
• The money words, and how they add up