Edit a family and add a second parent
Change a family's contact details, add a second parent or guardian, or update their address and your notes.
For tutors. Updated October 2026.
Where to find it
Families, then the family, then Edit
Steps
Open the family's page and press Edit.
Edit family opens with their details.
Optional: Change the Family name, Contact name, Contact email or Contact phone.
Optional: To add a second parent or guardian, fill in Name, Email and Phone under Second parent (optional).
Optional: Change the Address, and add Location notes such as the building or where to park.
Optional: Add Family notes for yourself.
Press Save changes.
The family's page shows the new details.
Good to know
- When you leave a phone box, Tutello looks the number up. If the parent already uses Tutello, it says they'll use that same account when they accept your invite. If one of your other families has the number, it names that family, with Open to see it.
- Once saved, a second parent has their own row under Portal access on the family's page, so you can invite them too.
- Each parent needs their own mobile: the two can't share one number.
- To remove the second parent, clear their name, email and phone, then save.
- Family notes are only for you. Parents never see them.
If something's not right
"Same mobile as the first parent. Leave it blank or enter the second parent's own mobile."
Type the second parent's own mobile, or leave the box empty.
"Enter the second parent's name, or clear their email and phone."
Type their name, or clear both boxes if there's no second parent.
"Enter a phone number with a country code, e.g. +971 50 123 4567"
Start the number with + and the country code.
"This family changed. Reload and try again."
It was changed on another device or tab. Reload the page and make your change again.
Related
Still stuck? Email support@tutello.ae.